How to use SHOR - Self Help Online Resource

 

SHOR access

 

How to Use SHOR:

  • Please enter shor.sgu.edu as the address at the SGU website.

 

shor.sgu.edu

 

  • Enter your SGU username and password.

    If you are unable to logon to your SHOR account successfully, please click on the "Guest" account listed below the "username/password" fields, as an alternative way to submit a ticket.
  • When filling out your SHOR ticket as a Guest, please be certain to include your first/last names, SGU username and a brief description of your problem in the "Description" field, as a means to identify you, as this is a generic account.

 

Enter your SGU username and password.

  • Click on "Create new incident" for an Information Technology Issue

    or

  • Click on "Create a New Work Order" for Grenada/True Blue facilities issues (example: electrical, plumbing, etc.).

Click on "Create a new Request".

 

  • Fill in required information.
  • Click on "Submit" to save the request.

 

Click on "Save" to submit the request

 

  • A successful save will provide you with a ticket number.

 

A successful save will provide you with a ticket number

 

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