Entering the Password Management System
Figure 1. The log on screen for the Password Management System.
To access the Password Management System:
Setting up Password Responses
Figure 2. The Setup Password Responses page.
The first time you log on to the Password Management System you will be taken to the Setup Password Responses page. See Figure 2.
Use the drop down to pick the questions you would like to answer.
Enter the answer to five security questions.
Some browsers display an eye icon that allows you to see the responses which you are entering.
Once you have completed answering the questions, click the Save Responses button.
The Success page displays.
NOTE: If your answers do not meet the minimum security requirement in length, you will be prompted to enter more secure answers.
Figure 3. The Success page.
Click the Continue button.
The Main Menu displays.
Figure 4. The Main Menu screen
The Main Menu is the first page seen on entering the Password Management System.
You may change your password or your security questions using the appropriate links on the Main Menu.
You may also access your account information and log out of the system using this menu.
Forgotten Password Link
Figure 5. The Forgotten Password screen.
If you have forgotten your password, click the Forgotten Password link at the bottom of the home page. See Figure 1.
The Forgotten Password screen displays as shown in Figure 5.
To begin the process of resetting your password:
You will be taken to a screen with three of the five security questions you would have chosen.
Verifying Your Identity
Enter the answers to the questions when you are prompted.
Once completed, click the Check Responses button.
Figure 6. The security questions screen.
Changing your Password
You will then be prompted to enter a new password and confirm it. You can now log into the system with the new password.
Figure 7. Screen to enter your new password.