If you are a Student and are unable to resolve your password or access issues using the password management site, please contact your Admissions counselor or Registrar contact for further assistance.
Checking Ticket Status
Check ticket status:
- On the Homepage, click the Check Ticket Status
- Two columns containing open and closed incidents will display.
- Click the category title link to view the details of a ticket.
- For open tickets, you may do either of the following actions:
- Update
- Resolve
To reopen a closed ticket, from the closed incidents list:
- On the Homepage, click the Check Ticket Status
- Click the category title link to open the ticket.
- Click the Reopen (Enter additional comments as described in the next section)