Requesting Assistance | St. George's University

If you are unable to resolve your password or access issues using the password management site, please contact IT Support Services at support@sgu.edu or at 473-439-2000 ext. 4444 or 631-665-8500 ext. 4444.

Requesting Assistance

To submit a help request:

  • On the Homepage, click the Request Assistance.
  • Click the Create Faculty/Staff Support Ticket link (For Faculty & Staff) or Create Student/Alumni Support Ticket link (For Students & Alumni).
  • Enter the subject and description in the fields.
  • For the Grenada location only, select the physical location from the look up list provided. (Optional)
  • Click the Manage Attachments icon to browse for and attach additional information. (Optional)
  • Click the Submit button to submit your help request. Expect an email from IT Support Services.