Rachael Ross

Rachael Ross, MBA

Assistant Dean and Deputy Director, Division of Continuing Education, Professional Development and e-Learning
Assistant Professor, Department of Business and Management Studies

A results-oriented and driven professional, Rachael is an Assistant Dean and Deputy Director; and an Assistant Professor within the online MBA Programs, Department of Business and Management Studies (DBMS), School of Arts and Sciences. She holds an MBA, and a BSc. in Psychology, both from Cameron University, Oklahoma; and has over 9 years of experience in the business sector (a former employee of The National Commercial Bank, G’da Ltd.) and 12 years at St. George’s University including 8 years in academia.

As an Assistant Dean and Deputy Director of the Division of Continuing Education, Professional Development and eLearning, Rachael provides support to the Director to develop, organize and implement faculty development initiatives, to advance online learning activities, to develop online continuing education and professional development courses and programs; among other things.

Teaching students from various social and cultural backgrounds, Rachael strives to inspire but challenge students to pursue academic and personal excellence. Thus, with the use of constructive and effective teaching methods, she consistently seeks to create and promote an engaging and stimulating learning environment for her students. As a lecturer within the MBA Programs (MBA in International Business and MBA in Multi-Sector Health Management) since 2013, Rachael teaches graduate courses such as Critical Thinking and Ethics Management, Communications in Cross-Cultural Environments, Modern Organization Theory and Design and Leadership in the Emerging world. She also teaches business courses within the undergraduate programs such as Quality Customer Service, Conflict and Negotiation and Leadership.

Along with another colleague, Rachael has published an article in the journal Advances in Global Business and Economics Volume 1, (ANAHEI Publishing). The article is entitled Developing Global Leaders: A Study of MBA Programs in the Caribbean and Central America. Her research interests include crisis management and leadership, the impact of a crisis on education and the relationship between organizational structure and efficiency and effectiveness of organizational success/performance.